Reference

dewa303 Privacy Policy for Your Account

Our Privacy Policy explains what dewa303 collects when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet status checksAccount access rightsCookie choices
dewa303 dewa303 Privacy Policy for Your Account
CONTACT DATA DESK

Where to Ask About Privacy Questions

A direct privacy request helps us find the correct account record without exposing details to the wrong person.

Data access request Ask us what account, device and payment-status data we hold about you.
Correction request If your phone number, email detail or account name is outdated, contact support with…
Wallet record query For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, attach the…
CONTROL AND SECURITY

What We Do With Your Personal Data

We keep this policy practical: each data type has a reason connected to account access, payment matching, support or session protection.

Account details

We use your registered contact details to verify ownership, send account-related replies and connect a privacy request with the correct record. Please keep those details current through the account path.

Device signals

A phone or desktop session may produce browser, device and connection details. We use these signals to protect sign-in activity and investigate an access alert, not to read unrelated device content.

Cookies

Cookies can remember a session state and selected settings. Your browser controls can clear or restrict them, but clearing necessary cookies may require you to sign in again.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account checks can create references and status records. We use them to match a payment question without requesting your wallet password.

Retention

We keep personal records only for the period needed for account security, payment reconciliation, support handling and legal duties. When a record is no longer needed, our process removes or separates it.

Your request path

You can ask about access, correction, deletion or processing by using the account support route. We verify identity first, then explain what action is possible under local law.

Privacy Policy Answers for dewa303

These common Privacy Policy questions focus on the actions you may need before opening or using an account. We keep the answers tied to real account steps, device access and Indonesian payment references, so you know what to send when asking us for help.

It covers account details, phone verification, sign-in and device signals, cookies, support requests, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone detail for account verification, access recovery and replies connected with your request. We may ask you to confirm ownership before changing the number or discussing private account records.

Yes, it covers payment status and reference details needed to match a DANA, OVO, GoPay or QRIS request. It also covers bank transfer and virtual account records, but not your wallet password.

You can request access through the account support route by giving your registered contact detail and the data period or issue involved. We verify the request before sharing account-specific material.

Send a correction request through support with the old and new value for your email, phone detail or account name. We may complete phone verification before changing the account record.

Cookies can keep a sign-in session and selected page settings available while you move through account areas. Browser controls can clear or restrict them, though necessary cookies may be required for access.

You may ask through the account support route, and we will check identity and applicable retention duties first. Access or deletion depends on local law and records still needed for payment or security.